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Over the previous few decades, Komatsu has developed to become a international giant thanks to their strength and expertise within the various fields of logistics, excavating, construction and mining. By means of modern designs and technological superiority, they remain at the forefront of these industries.
Ever since 1945, Komatsu Forklift Co. Ltd has grown tremendously. Using contemporary design techniques and superior production capabilities, Komatsu has distinguished themselves through the engineering of reliable and robust lift trucks that clients from around the world have come to rely on. In 1976, Komatsu Forklift U.S.A., Inc was created to meet the increasing demand for its products in the North American market. To improve costs and efficiencies, a contemporary facility was built in Covington, Georgia in 1990, to merge all U.S. Komatsu Forklift product support and manufacturing operations.
Komatsu Forklift U.S.A. continues to satisfy the requirements and demands of their users worldwide while remaining a primary maker and supplier of innovative lift trucks and lift truck accessories. Central and Latin America, Mexico, the Caribbean and South America are home to some of Komatsu’s happy clients along with their North American clients.
Following years of delivering customer service and maintaining bonds, Komatsu Forklift recognizes that meeting the customers’ needs is paramount. All the latest product improvement at Komatsu starts first with the customer. By welcoming input and feedback, they are able to ascertain client wants and expectations then cultivate innovative models and then build to exceed Komatsu Engineering Standards. Assuring consumers that quality is designed from the start and maintained through the production, service and product sales processes, allows Komatsu to end up with a top-quality product from start to finish.
The engineers at Komatsu are experts who concentrate on designing heavy-duty technologies, forklifts and construction equipment. Their design expertise assures that every piece of equipment will endure in even the toughest applications and environments. Adherence to meticulous engineering standards allows Komatsu Forklift to meet ISO 9001 standards. Computer aided design and strict internal quality standards all factor in to high-class lift truck products. Komatsu Engineering Standards transform the modern and innovative expertise used in advanced mining and construction equipment into world class equipment.
The modern and efficient manufacturing facility in Covington, Georgia is a full service plant. This contemporary plant starts the production process with unrefined steel which is then welded, designed and primed. When assembled and painted the lift trucks are ready to leave the facility and enter the marketplace. Maintaining quality control throughout the length of the manufacturing process, assures consumers that the quality is built into Komatsu’s products from the very beginning.
Komatsu believes that since a product is only as valuable as the people who sell and support it, their sellers make all the difference. Komatsu Forklift is proud of their committed supplier networks who strive to exceed expectations. Specialized in all elements from product sales, service or operating instruction, or aftermarket support, their diverse association of experienced and capable professionals are available. Komatsu Forklift Vendor locations across the nation have a Komatsu OEM components on-hand to offer the essential service needed to keep customers’ operations running fluently. Computerized, real-time access with next day transport from their highly automated distribution center is another option. The on-line K-Link system assists sellers with online components management, service and acquisition for all major lift truck models.
At Komatsu Forklift U.S.A., Inc. they recognize that their world-class clients depend on Komatsu forklifts in their daily operations. So Komatsu focuses their attention on their countrywide account clients enabling them to profit from an original relationship that facilitates them tailor their relationship in order to enhance consumer efficiency and profits. Komatsu national account customers have access to on-line parts and service support system and a wide-ranging fleet administration program, providing the ability for Komatsu to be their total solution for any lift truck concerns.
The dependable and well-organized staff at Komatsu Forklift U.S.A., Inc., are focused on offering their clients an exceptional experience no matter whether it is through sales, instruction, maintenance, or aftermarket support. They want to guarantee the level of client service offered will help their customers meet or exceed their ambitions and develop a thriving business/client relationship in the process. Komatsu strives to be familiar with each of their customers’ distinctive methods of doing business and enjoys working together to develop a plan to best insure their ongoing success.